Case Study: Urgent Malware Analysis and Reporting on Demand

The Client

The client is a leading anti-virus software vendor with world-wide sales.

The Problem

Corporate and VIP users of the client antivirus products, when encounter malicious programs in corporate networks and personal computers would like to:

  • delete malware ASAP
  • cure some files when needed
  • know all details about malware spy/destructive capabilities (like <malware> was able to access file system or not); define new/fresh/not yet detected by an-tivirus samples that might be downloaded to PC/Network
  • other information/advices of the located threat for system administrators to perform necessary actions to improve security.

The Engagement

  1. Design and Test Lab set up a dedicated team of five reverse engineering analysts.
  2. Created an online ticketing system to track request and results from the client.
  3. Set up a weekly reporting cycle via emails and one-on-one phone calls.

Benefits and Results

  1. Design and Test Lab applied its reverse engineering experience to create exhaustive written descriptions for malware samples, including: ways of infection, payload, and compromised applications.
  2. Customers minimized security risks due to exact and prompt information about the treats.
  3. The dedicated team processes over 300 requests with malware samples per month.
  4. Most of the requests are processed within 1-2 business days.
  5. Look at exemplary reports: totalmalwareinfo.com.

Read more

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