How do we test OTT apps to make them reliable?

Jul 9, 2020

Testing as a part of OTT solution

The explosive market of OTT services makes content owners release more and more apps for mob, TV and set-box devices. They have a wide choice of software development companies that propose fast and cheap solutions. But how to launch a high-quality product that will attract subscribers and will lead to high scores and positive feedback in App stores?

Complete OTT solutions comprise content delivery and streaming service optimization, video hosting, advertising or subscription-based monetization management, and developer tools for ensuring smooth delivery to various platforms, or proprietary hardware.

All these processes work in a sophisticated software system and every step must be constructed properly. But there is no human that doesn't make any mistake. Consequently, we need software testing. A professional vendor must not just write perfect code but also carry out appropriate testing. That’s why Design and Test Lab mantra is “We do not develop without tests!”.

Let’s have a look at a reliable testing process of our OTT projects.

Development process of Reliable Software Engineer

  1. A test plan for OTT platform is drawn up based on requirements and standards.
  2. Testable architecture is designed based on requirements and standards.
  3. The test plan is automated.
  4. The alpha version is tested by automatic tests.
  5. The Software Engineer improves the reliability of the OTT program based on the test report.
  6. As a result, we got a reliable Alpha version of the OTT product, which is passing for testing.
Development process of Reliable Software Engineer

The process of fixing errors by a Reliable Engineer is more complicated than a regular one.
The Reliable Engineer analyzes the causes based on the error report.

error report

The Reliable Engineer replenishes reliable software standards, updates the test plan, automatizes testing, corrects errors, checks with automatic tests, and delivers the reliable version for testing based on a problem analysis report.

error report
error report

The policy of Design and Test Lab is completely transparent and honest, that’s why we share with you our documentation.

    Check below the example of the test plan fragment:
  • more than 1500 checks in our master check-list for a single OTT app
  • Clear test case descriptions
  • Detailed expected results
error report

Autotest report

Process automation is a very important principle. With the increasing complexity of software systems for video streaming, the number of functions and usage scenarios is growing. Modern software systems simply cannot be manually tested qualitatively in a reasonable amount of time. Since the system or a part of it needs to be checked for the absence of regressions after almost any change, it seems possible to perform automated testing of a non-trivial system in principle.

error report

Design and Test Lab has a broad range of devices to test applications:

error report

In the test plan we specify in which order we will test on different platforms:

error report

In the test plan we specify in which order we will test on different platforms:

error report

Here is the typical configuration plan to test on different browsers for web-based TV apps

error report

In the test plan we specify in which order we will test on different platforms:

error report

Per each test run we indicate which configuration was tested:

error report

Our configuration for automatic testing IOS

error report

Our test devices: ROKU, Apple TV, Amazon Fire TV stick, Android TV, Samsung TV and others. Our last video library project counts 1073 manual test cases and 400 autotests on IOS and 546 manual and 150 autotests on Apple TV.

OTT reliability

Our testing approach shows great outcomes in the quality of the OTT app: 0% crash rate!

As a result of our experience, pay attention to the software vendor you choose to avoid bugs, and crashes in your OTT application, if you want positive feedback from your users and save money on maintenance.

Order Independent Testing for your application!

+1 650 787 6049

+3 8050 949 5109

Verify the reliability of your application filling out the form and we will contact you ASAP.

Diana Timonova

OTT marketing specialist at Design and Test Lab

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